Gigi Catalin Neculai - What is Social Media Marketing? - Explore the Power
The concept of today's social media marketing has been drastically changed. While once the scope of media marketing was limited to brand management and online identity management, it has become much more lucid today implementing the scope of business transparency and engagement.
It's not about just targeting the market, but targeting the individual person and offering the customers individualized treatment, often convincing them that just not their product is the best one available in the market, but their customer care and post-selling support would be unique and best compared to the competitors.
Though the extended benefit of social media has been lately
explored, but it has over-taken most of the strategic mar
keting methods these
days. It's not just social interaction, but all the other major modes of
strategic marketing methods such as viral marketing, higher visibility, social
optimization, etc. have been rightly served.
Social Media Reputation Management
With the help of social media marketing strategy, the
companies now become more brand-conscious. Today's customers value human face,
and accolade business transparency and truly personalized experience.
Whenever a customer feels any sense of urgency, he must be
able to interact with the business representative in almost no time and this is
where the success of social media marketing lies. With this marketing strategy,
the transition has taken place and the companies following this strategy are
now able to offer crisis management solution in almost no time.
It's not merely trying to sell products, but building
relationships, and making connections with people. And this is where the
concept of today's business strategy has been revolutionized. The popular
businesses or brands tend to post less promotional texts in social media and
more helpful texts in order to help their customers to know about their product
better or the personality or essence of the company.
Microblog (Twitter) and Blog Management
Instead of spending huge bucks over advertisement campaign,
now companies shifted their attention to valuable small acts and response
tracking as people share their experience through social media websites in no
time. In the past, it was difficult to share your experience with any products
or services. Today just with the help of a few clicks, you can let the world
know about your experience.
So, companies become more aware about their reputation
management and they take help of micro-blogging and blogging environment. Even
the bigger companies take this into serious consideration and they use twitter
micro-blogging system ensuring that the individual customer's requirements are
properly addressed.
So is true when it comes to blog management as the readers
are able to interact and take a part in the discussion whenever they want to do
so. Whatever be the mode, the ultimate goal is to implement the strategic
customer relationship management (CRM) policy in the best possible shape.
Social Media Schedule
If you aim for getting the best out of social media
marketing, you must design a social media schedule that works for you.
Basically, you must maintain this schedule on a regular basis and planning a
social marketing schedule will help you to stay organized. Though it really
depends on you how to manage and strategize your own schedule, here is a small
template for a newbie planning to explore this vast era of marketing.
Do conversation over Twitter a few times a day. Socialize on
Facebook at least a few times a week. Bookmark on StumbleUpon, Digg,
Del.icio.us on daily basis. Create business contacts over LinkedIn at least
once per week. Upload pictures on Flickr as often as you can.
Well, I have shared only a few strategies of social media
marketing. If you are a newbie and not sure what to do in this vast world of
social media marketing, you must seek help from an experienced social media
expert to get the most out of it.
Comments
Post a Comment