Gigi Catalin Neculai - What Is the Importance of Social Media Marketing
In the world of technology communication has become easier than ever. The world has now shrunk from a vast populated land to a network of communicating individuals living in a global village. People from all over the globe have come closer together and distances have decreased to the extent that an individual is merely a click away.
In this ever-growing network of people a new theory has
emerged, the idea of 6 degrees of separation. The idea behind this is that
between you and any another person in the world is only a chain no longer than
six people. This emphasizes the significance of online communication and the
way it has made the world a whole lot smaller.
This is the power of social media and the developments in
online communication. A happening in one part of the world reaches to the
second part in a matter of seconds. Imagine if that news or happening was about
you. The significance of this technology is the ease it provides. Using this
tool to your advantage can give you a large number of benefits.
Social Media Marketing brings global fame to your name.
This is your ticket to international level fame. Your
company or your name could be known throughout the globe with millions of
followers and fans. Millions of people can access these sites where people come
to communicate online and express their views. Once you step into the world of
the social media marketing all of these people become your potential prospects.
Your services are merely a single search away.
Promote your business or product as a serious product.
This technology provides you access to virtually the whole
world and all its inhabitants. They are there to read and share anything that
you have to say. This is your chance to establish an image for yourself that
"Hey! I am here to do business" and "I am serious about the
product or services that I provide".
Brings you closer to thousands of people without much
effort.
Social media marketing is practically free. If you were to
attempt to reach out to millions of people through physical means you would
have to make a lot of investments. This technology is the way to most
efficiently reach out to your potential clients, not only in terms of finances
but in terms of time as well.
Gives you feedback on the type of viewer you have.
An interesting thing about marketing on these social
websites is the level of feedback that you can expect. Using social media
marketing can in fact educate you about the people who are or might be
interested in your product or service. This gives you a better chance of
altering your campaigns to gain improved results. You may learn about the
number of people who visit you page, or the ages of people who comment or share
your posts, or even their ethnicities, localities, religion, hobbies and
preferences. You educate the world about your product and social media
marketing educates you about the people who took interest in it. You get to
know them personally through the network of social media.
Established an efficient communication channel between you
and your client.
Your client may have some issue or he may need help or want
to enquire more about your product. Your presence on social media allows you to
respond to him on a personal level. This in turn assures the client that you
are responsible and instills a sense of trust.
Your company is seen as a person.
Generally people might not prefer to do business with a
company or a corporation and prefer to work with individuals. This is because a
person is real; he has a real presence in this world, he is someone you can
relate to, he has feelings, thoughts, and emotions. Having your business on the
social media gives it a human personification. It appears to be more of an
individual than a company; someone people can talk to; someone people can reach
out to. This creates a comfort zone between the clients and your company and
produces benefits for both.
Makes you more accessible.
Social media sites ensure your presence 24 hours a day, 7
days a week. You client can easily drop off a message and you can choose to
reply as soon as you wish. This strengthens the bond between you and your
customer and inspires a feeling of loyalty for your brand. This constant
availability cannot be found when dealing with a physical office due to office
opening and closing times. This ease for the customers to reach out to you in
their time of need can only be ensured by social media.
Social media levels the playing field.
Whether you are a multinational company or a single person
start-up, in the world of social media you are all on the same level. Your
finances and resources may not make much of a difference when it comes to
social media. What does make a difference is your skill to communicate and
attract people and the quality of the product or services that you provide. In
the physical world, new start-ups would face immense financial difficulties in
trying to promote themselves, while the marketing of giant enterprises would
continue to dominate. Social media network gives you a fair playing field to
show your true spirit and skill.
You might discover new potential clients or customers.
While reviewing your feedback of viewers you might begin to
see obvious patterns in your business response. People from a particular region
that you might never have thought of are showing a lot of interest in your
product are your best clients. These patterns will also allow you to see a
certain untapped markets that you can exploit. You can swiftly move and make
use of the opportunity.
Marketing campaign is easier to manage and cost-effective.
Setting up a social media marketing campaign requires much less
effort than actually setting out to physically execute you marketing campaign
for example putting up banners or advertisements etc. in order to get you
message across. Social media marketing is relatively easy to manage and quite
frequently updated.
Your network grows exponentially.
As more people add to your social network, they become the
cause for more people to join in. As the people keep adding the rate at which
people are added grows with them. And as the tree branches out, so will your
business.
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